About Us

We know there is a plethora of choice available to families looking to book a holiday- both on the high-street and online, so what sets us apart from the rest?

  • Parents for Parents
  • Integrity
  • Sustainable Travel
  • Experiential
  • Personally Crafted

As seen in...

In our Client's Words...

Bushbaby were quite outstanding in terms of advice for Oman, pulling together an itinerary that met our needs and ensuring everything went smoothly. Abi and Emily were responsive at all times and made every effort to support us especially with Covid restrictions. Of all tour operators we have used, Bushbaby has been the best and would recommend them to anyone looking for a long haul holiday.

Mr and Mrs Rodney, Oman

100% of our clients leaving feedback on AITO.com (the Trip Advisor of Tour Operators) have rated us 'excellent'

Meet the Team

In keeping with the ethos of Bushbaby, as well as being experienced travellers, our talented and highly-qualified team are all parents themselves. Between us, we have many years of experience in solo travel, travelling as a couple, with babies and toddlers , school-aged children, teenagers and extended families. We are all passionate about what we do and go to great lengths to ensure highly personal service and the kind of experience we would want for our own families.

Abi - Founder & Director

Emily - Worldwide Travel Consultant

Amy - Africa Travel Manager

Inken - PA to the Director / Client Support

Katie - Departures Manager

Alison - Finance Manager

Will - Digital Marketing Executive

Financial Protection for our Clients

FLIGHT INCLUSIVE HOLIDAYS
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org/about-atol/atol-certificates/

NON FLIGHT INCLUSIVE HOLIDAYS
In compliance with The Package Travel and Linked Travel Arrangements Regulations 2018, an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure, and paid in respect of Non-flight packages sold by the Policyholder as principal to the contract for:
• a refund of such prepayments if customers have not yet travelled, or
• making arrangements to enable the holiday to continue if customers have already travelled
• repatriation of customers as may be applicable, subject to the terms of the insurance policy.
Customers’ prepayments are protected by a topp policy.
In the unlikely event of financial failure please contact the claims helpline on 01702 811397. A copy of the policy is available on request. This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Accelerant Insurance Europe SA (Accelerant), an insurance company, which is authorised and regulated by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193) acting in the UK under the Freedom of services.

Our Story

Bushbaby was founded by Abi Shaw in 2004 for families looking to share for authentic, experiential long-haul holidays. Having loved travelling as a couple, Abi and her husband, Jim, struggled to find a tour operator who could recommend family-friendly options for a Winter sun holiday when their first child, Will, came along. Abi was inspired to set up Bushbaby to give families a personal and informative travel service which then felt so elusive, originally focusing on South Africa and Mauritius. She has gone on to develop fantastic relationships with clients and suppliers alike and has been a key advocate for family-friendly travel throughout Africa and well beyond as you can see from our Destinations page! Overcoming many long-held industry assumptions about what constitutes child-friendly travel, Abi and her team have created thousands of dream holidays for our clients over the years.

Our Beliefs

Enriching Experiences

Travel anywhere in the world has the ability to gift life-long joy and fulfilment to both ‘grown ups’ and children.

Connection

Authentic holidays should help clients connect with their travel companions and local communities around the globe.

Accessibility

We should strive to provide the opportunity to experience our destinations on a lower budget, to enable accessibility.

Transparency

We will give unbiased advice when helping to build itineraries and have an open and fair pricing structure.

Sustainable Travel

It is vital that travel also protects and enhances the lives of those living in the destinations we feature.

Protection

Our clients will be supported by our destination knowledge, 24 hour back up in their holiday location and ATOL bonding.

Sustainable Travel

Our deep-rooted company values of love, integrity, family and enrichment put responsible tourism at the heart of what we do on a day-to-day basis. We believe in embracing the values we wish to see developed, and listening to locals and visitors  to create opportunities that connect top-down and grassroots efforts. Our clients tell us that they want their holidays to be beneficial to the local community and that they’d love to gain a better understanding around the culture of the people they meet in the places they visit. Ultimately, responsible tourism is about using tourism to improve places for people to live in – and a better place to live is also a better place to visit. With this in mind, please note the Sustainability section under each hotel entry, so that you can be mindful of this, when making your holiday choices.

How to Book

We endeavour to make sure it is as easy and simple as possible to book your holiday through us.   Typically we will hold a provisional booking once an itinerary is finalised (this might not be possible for some destinations / when booking close to travel), then after paying your deposit and entering passenger information on our client portal, we will confirm your travel arrangements.  If you have any questions at all about booking your holiday or logging in to our portal, please contact us and we’ll be happy to help.

Get In Touch

Feeling inspired? Start planning your next adventure by contacting us today.